1. Acceptance of Terms
By accessing or using Lark Consulting Services, you agree to these Terms of Service. If you do not agree, please do not use our services.
2. Service Description
2.1 Consulting Services
We provide:
- Lark Suite implementation consulting
- Process optimization
- Workflow automation
- Digital transformation strategies
2.2 Service Scope
- Customized solution design
- Technical implementation
- Training and support
- Post-implementation guidance
3. Client Responsibilities
Clients agree to:
- Provide accurate information
- Cooperate during implementation
- Maintain confidentiality
- Pay agreed service fees
- Provide necessary access and resources
4. Pricing and Payment
4.1 Service Fees
- Pricing based on project complexity
- Transparent fee structure
- Payment terms specified in individual contracts
4.2 Payment Methods
- Bank transfer
- Online payment platforms
- Installment options available
5. Intellectual Property
5.1 Ownership
- Consultation materials remain our intellectual property
- Customized solutions partially owned by the client
- Source code and specific configurations remain our property
5.2 Usage Rights
- Clients receive usage rights for implemented solutions
- No redistribution or resale of our methodologies
6. Confidentiality
6.1 Client Information
- We treat all client information as strictly confidential
- Non-disclosure agreement applies
- Information used only for service delivery
6.2 Data Protection
- Compliance with data privacy regulations
- Secure information handling
- Limited data access
7. Limitations of Liability
7.1 Service Guarantees
- Best effort implementation
- No absolute guarantee of specific outcomes
- Performance depends on client cooperation
7.2 Liability Limits
- Maximum liability limited to service fees
- No compensation for indirect damages
- Client responsible for internal process adoption
8. Termination
8.1 Contract Termination
- Either party can terminate with written notice
- Prorated refund for unused services
- Transition support provided
8.2 Breach of Terms
- Material breach leads to immediate termination
- No refund for breach-related terminations
9. Dispute Resolution
9.1 Resolution Process
- Attempt amicable resolution
- Mediation before legal action
- Jurisdiction: Local court of service provider
10. Updates to Terms
We may update these terms. Continued use implies acceptance of new terms.
11. Contact Information
Lark Consulting Services
- Contact: Nguyễn Ngô Thượng
- Email: work@nguyenngothuong.com
- Phone: 0816226086
- Website: www.nguyenngothuong.com
Last Updated: April 13, 2025
By using our services, you acknowledge and accept these Terms of Service.